Tag Archives: frustration

‘And God said, ‘Let there be light’ and there was light, but the Electricity Board said He would have to wait until Thursday to be connected.’ Spike Milligan.

I might have thought that quote funny once.  Unfortunately my sense of humour on the issue of power and light has take a bit of a knock lately.  I have now joined the ranks of those who have no difficulty whatsoever in believing that if God really had had to rely on the ‘Electricity Board’ for a connection we might all still be sitting in the dark even now . . .

Do I sound a little frustrated?  Well, I am.  Just a tad.  For the last couple of weeks I have been getting reminders from the power company that my current ‘plan’ will expire at the beginning of March and that if I don’t renew it immediately there are bound to be dire consequences.  (Those weren’t their exact words of course but that was the gist—price hikes, loss of bonuses, etc etc . . .)

Well alright then.  I’d best get that renewed poste-haste hadn’t I?  No worries, this should only take a second . . .

So I followed the link to the appropriate website, logged in, found the ‘Renew Your Plan’ button, pressed Enter and waited . . . and waited . . . and waited . . .

Okay.  So maybe the website needed a minute.  (I admit I can be a little impatient with these things.)  That’s okay, I have other things I can be going on with.  I left the little round thingy that indicates that the website was processing my request running and went and attended to something of much more immediate importance . . .

After finishing my cup of tea I came back to the site to find absolutely no progress had been made.  The little wheel continued to spin around . . . and around . . . and around . . .

After a further 10 minutes of waiting I decided I definitely had better things to do.  The website was obviously having issues.  I’d try again tomorrow.

And I did.  And the next day . . .  and the day after that . . .


I’ve tried to renew my electricity plan every day for the past week now with the same result (I know I know, the definition of madness . . . ) but I really, really, really didn’t want to phone them.  There had to be another way.  So I searched the site for a ‘Contact Us’ button.  Lo and Beholdthere was a box that said they’d call me (free of charge!) if I had a problem.  Just ‘Click Here’.  Click.

My phone rang almost immediately.  Woo Hoo!!

‘Thank you for calling,’ (said the cheery (and obviously pre-recorded) voice)  ‘ . . . we are taking a lot of calls at the moment but if you are happy to wait . . .  (long pause)  . . . 45 minutes . . .  we’ll get to your call as soon as we can.  If not, please call us back.’

I knew there was a reason I really, really, really didn’t want to phone.  Like I was going to wait on hold for 45 minutes . . .

One final desperate search online eventually found me a ‘Lodge an Enquiry’ section.  What did I have to lose (except perhaps my sanity)—’So. . . .’ I wrote politely, “is there something wrong with your website?  Because I have been following all the prompts for over a week now to renew my existing plan and I really don’t seem to be having much luck . . . “

I received an immediate (and very polite) response‘Thank you for your enquiry.  Your message is important to us.  We will get back to you within 2-3 working days.’

Sigh. (Again.)

Of course, three days later I still haven’t heard anything back from them so this post must now serve as fair warning that next time I write to all you lovely people I may well have reverted to chipping away on a stone tablet by candlelight.

But wait! look!  There’s an email just come in from the power company.  Maybe this will sort it all out . . .

‘Hello Sally.  This is just a friendly reminder . . . ‘


Posted by on March 2, 2018 in Uncategorized


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‘Colour is like food for the spirit—plus it’s not addictive or fattening.’ Isaac Mizrahi.

Stories from my Sketchbook . . . 

colourpotsI admire people who use colour well in their artwork.  Some people really seem to have the knack for it.  I love colour (especially as it is so non-fattening) but I always seem to use too little—or go to the other extreme and never know when to stop.

Last week, in an effort to force myself out of my comfortable little box (which was hard, because I actually like my comfortable little box) I decided to go back to an exercise I had in one of my Sketchbook Skool classes (also I was desperately trying to think of a way to cover a completely failed sketch, but that’s a whole other story).  So I splashed a couple of coloured washes onto the page (only two colours though—I wasn’t ready to launch myself too far out of my box . . . ) to see what would happen.

frustratedAnd then I sat and looked at it . . . and looked at it. . . and looked at it . . .

Okay.  What the hell am I supposed to do with it now?  Sigh.  Honestly I have so little imagination at times it scares me . . .

So I closed the book and walked away.

After a couple of days of  (unsuccessfully) trying to ignore this page in my sketchbook I decided to crawl back into my box, retreat to what I know best and do a biro sketch over the top of it.  Et voila!

So, trying to look objectively at it, I don’t entirely hate it—but I am not sure I like it very much either.

But that’s okay.  I’m glad I persevered. There was a time (not all that long ago) when I would have just ripped the page out of my sketchbook in disgust at my ineptitude.

Perhaps that means that I am actually a little bit further outside my box that I thought I was?  I’ll take that.

Now I can turn over the page and try something else. Baby steps . . .



Posted by on November 8, 2016 in Uncategorized


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